// Articles

JSB’s research centers on underlying dynamics that drive human-centric innovations and strategic change. In this work, he highlights the nuanced roles of emotional intelligence and intercultural competence.

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//When Your Employee Feels Angry, Sad, or Dejected The right—and wrong—ways to respond 2024 Harvard Business Review (2024). Harvard Business Review
//Responding to the Emotions of Others at Work: A Review and Integrative Theoretical Framework for the Effects of Emotion-Response Strategies on Work-Related Outcomes (2023). Academy of Management Annals
//Reimagining the Office for Immensely Human Interactions. (2021). MIT Sloan Management Review.
//How leaders can optimize their teams’ emotional landscapes. (2021). MIT Sloan Management Review.
//Leading When the Boss is Present: How Leadership Structure Schemas Affect Leadership Behavior. (in press). Journal of Leadership and Organizational Studies.
//Emotional Aperture Across East and West: How Culture Shapes the Perception of Collective Affect. Journal of Cross-Cultural Psychology (2019), 1-12
//Establishing components of Emotional Intelligence as truly objective abilities: A Stroop approach to individual differences in tuning into and out of nonverbal cues (2017) Emotion 17(2), 348-358.
//Assessing Collective Affect Recognition via the Emotional Aperture Measure. Cognition & Emotion. (2016) 30(1), 117-133.
// The Professional, the Personal and the Ideal Worker: Revisiting the Permeability of the Work/Non-work Boundary. Academy of Management Annals. (2015).
// Psychological Bricolage and the Creative Process. (2015) In C. Shalley, M. Hitt, and J. Zhou (Eds.), Oxford Handbook of Creativity, Innovation and Entrepreneurship. (Chapter 6, pp 93-102).
//Team members’ emotional displays as indicators of team functioning. (2015). Cognition & Emotion.
// The implicit legacy of American Protestantism. Journal of Cross-Cultural Psychology. (2014).
// Managing cross-cultural conflicts: A close look at the implication of direct versus indirect confrontation. In N. Ashkanasy & K. Jehn (Eds.), The Handbook of Conflict Management. (2014).
// Outlier Nation: The Cultural Psychology of American Workways. In Culture and Group Processes. (2014).
// The Big Idea that is yet to be: Toward a more motivated, contextual, and dynamic model of Emotional Intelligence. (2014). The Academy of Management Perspectives, 28(2), 93-107.
// Outgroup Primes Induce Unpredictability Tendencies Under Conditions of Distrust. Journal of Experimental Social Psychology. (2013).
// The Ambivalent Mind Can Be a Wise Mind: Emotional Ambivalence Increases Judgment Accuracy. Journal of Experimental Social Psychology. (2013).
// Acting Professional: An exploration of culturally bounded norms against non-work role referencing. Journal of Organizational Behavior, (2013).
// When Truisms Are True. The New York Times. (2012).
// Embodied Metaphors and Creative “Acts.” Psychological Science. (2012).
// A Gift That Takes Its Toll: Emotion Recognition and Conflict Appraisal. European Journal of Work and Organizational Psychology. (2011).
// “What About Me?” Perceptions of Exclusion and Whites’ Reactions to Multiculturalism. Journal of Personality and Social Psychology. (2011).
//Being Unpredictable: Friend or Foe Matters. Social Psychological and Personality Science. (2010).
// Emotional Aperture and Strategic Change: The Accurate Recognition of Collective Emotions. Organization Science. (2009).
//Performance in Intercultural Interactions at Work: Cross-Cultural Differences in Response to Behavioral Mirroring. Journal of Applied Psychology. (2009).
Unlocking the benefits of diversity: All-inclusive multiculturalism and positive organizational change. The Journal of Applied Behavioral Science. (2008).
// Cultural Psychology of Workways. In S. Kitayama & D. Cohen (Eds.) Handbook of Cultural Psychology. (2007).
// Taking Advantage of Differences: Increasing Team Innovation Through Identity Integration. Diversity and Groups: Research on Managing Groups and Teams. (2008).
// Folk Wisdom About the Effects of Relationship Conflict. Negotiation and Conflict Management Research. (2008).
// Connecting the Dots Within: Creative Performance and Identity Integration. Psychological Science. (2008).
//Reaping the rewards of diversity: The role of identity integration. Social and Personality Psychology Compass. (2008).
// Cultural Training Based on a Theory of Relational Ideology. Basic and Applied Social Psychology. (2007).
// Protestant Relational Ideology: The Cognitive Underpinnings and Organizational Implications of an American Anomaly. Research in Organizational Behavior. (2005).
//The role of status differentials in group synchronization. In M. A. Neale, E. A. Mannix, & S. Blount (Eds.), Research on managing groups and teams: Time and groups. (2004).
// Conversing Across Cultures: East–West Communication Styles in Work and Nonwork Contexts. Journal of Organizational Behavior. (2003).
// Protestant Relational Ideology and (In)Attention to Relational Cues in Work Settings. Journal of Personality and Social Psychology. (2002).
// Cultural Styles, Relational Schemas, and Prejudice Against Out-Groups. Journal of Personality and Social Psychology. (2000).